The most profitable companies prioritize “Organization
Effectiveness”.
Organization effectiveness should be reviewed on a recurring
basis to optimize performance.
Transformation Project
Transparency Initiatives:
The Phase One process includes the following:
Clarity of Organization Structure
Roles and Responsibilities of functions
Roles and Responsibilities of Leaders and team members
Accountability and Ownership (defined)
Decisions Rights
As part of the decision rights analysis it would be helpful to
define a decision matrix for key decisions within each group to define which
items require elevation for approval and which require presentation into
defined management forums.
The Second Phase includes define and review of key processes
within the group and across the organization
Select examples may include:
The sales to contracting process
The bookings and revenue forecasting process
The budgeting process, and quarterly forecasting process
The reporting of results vs plan
The workforce planning cycle and reporting
The employee lifecycle (identification of a need,
recruitment, hiring, onboarding, objectives setting, clarity of role and
decision rights, incentives alignment, monitoring and measurement, role
progression, growth opportunities, etc…)
The objectives setting, performance monitoring, measurement
and appraisal process
The rank ordering of companywide employee requests and
selection process for support (Enterprise Applications, Facilities, People,
Legal, Accounting, Finance, etc..), framework and filter of requests for
execution timing decisions
The selection of Enterprise Systems for deployment,
modifications and enhancements, system Architecture design and selection
reviews for scale and effectiveness, security requirements, etc…)
The procurement process and delegated decision rights,
negotiation framework
Manager and employee training including certification
process to follow policies
Exceptional items approval request process, etc….
The Third Phase includes proposed future state of designing
improvements or redesign to processes for a more clear and effective
organization.
The Fourth Phase is selection and implementation of a more
effective process.
